#4 This will launch the Report Properties. Keep the default to Start a new report and select Next In the Report Type drop-down, choose Report Wizard Report. Here Is An Example To Show You How EASY It is:Ĭreating a common “Top ten accounts” report you may want/need to create in the future Run reports from lists and forms of underlying entities.“Individuals who own reports can share them with specific colleagues or teams, or can make reports available to the organization so that all users can use them.” Which means that system reports are available to all users: One of my favorite things about it is “Report ownership”. Microsoft Dynamics 365 allows you to customize the default reports and add custom reports for specific needs. Next, let’s find out another great feature Microsoft Dynamics is offering. If needed, it can be done more frequently. When working with goals, they will be recalculated every 24 hours. Record Type is where the value is coming from, Opportunity Then, Source Record Type Status -> “that” particular product Source Field -> Actual Revenue – Again, you are tracking revenue for a particular product Rollup Field -> Actual (Money) – Because you are tracking revenue
Next, Rollup fields are designed to help Microsoft Dynamics users obtain insights into data by monitoring key business metrics. If he/she is achieving that there are several types of bonuses. week, month, quarter, etc.)Ī salesperson may have a target of bringing in $10,000 revenue BUT you can always motivate them by setting up a Stretch Target for $14,000 IMPORTANT! With Microsoft Dynamics, the entire Goal must be set for a time frame (i.e. Now, you as a Manager want to track how many tickets sales rep has sold (=how much revenue sales rep has brought in for the second quarter). Microsoft Dynamics 365 CRM allows you to focus purely on that specific goal you want to push forward. Let’s say you roll out a new project where you need to sell tickets for a music festival.
Have you met specific product sales numbers?Įxample: How To Set Goals With Microsoft Dynamics 365.And how many meeting or appointments the users have met?.How many phone calls specific individual or a group of individuals have made over a period of time?.One feature of Microsoft Dynamics 365 is Goals, where you can set up different multi-level goals within your organization.Ī goal can really-truly be against any numeric value, like: Setting goals help you prioritize things and it can help you move forward faster. This one step – choosing a goal and sticking to it – changes everything. Great! If Needed, Add Custom Reports For Specific Needs They Have It All: Global, Personal and Organizational Templates + Easy to Editįorum, Consultants, Events, Even Virtual Events Simple With All In-Depth Activities IncludedĮasy To Use With All Drag-and-Drop Components IncludedĪutomatically Sync Emails To CRM + Easy To Track Emails – Do I Recommend Using Microsoft Dynamics 365 Long Term?Ĭomplicated And Challenging, It Takes A Lot Of Time To Set Up – Ultimate Microsoft Dynamics 365 Pricing & Licensing Guide Relationship Assistant Microsoft Dynamics 365 Cons: MICROSOFT DYNAMICS Overview Microsoft Dynamics 365 Pros:ĥ. If not, let’s dive in to see if Microsoft Dynamics 365 CRM really is at the top of the food chain in the CRM world. (As the setting up process might be a bit complicated.)ĭon’t worry though, you can check out other CRMs in the industry – take a look at HubSpot and Pipedrive CRM (new-user friendly solutions). Howerer, Microsoft Dynamics 365 is NOT so well designed for non-techies, and for people who are not familiar with CRM systems. Microsoft Dynamics 365 is very-very deep and broad in the functionality that it contains. Microsoft Dynamics 365 CRM is rated 7 out of 10 on
…or if they’ll be swallowed by other CRMs. In this Microsoft Dynamics 365 CRM review, you’ll see if they’ve got what it takes for them to live up to that slogan… Is Microsoft Dynamics 365 CRM really “eating other CRM deals alive” as they say? He studied MC-IT Course from Melbourne University. He is a CRM software enthusiast/analyst and the co-founder of. When you buy a CRM Software through links on our site, we may earn commissions. Disclosure: CRMAdvice is reader-supported.